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Are The Nine Aurora products clinically tested?

Our products undergo dermatological evaluation and, where applicable, clinical and consumer testing to assess tolerability, performance, and real-use experience. This multi-layered approach helps ensure both effectiveness and daily skin comfort.

Are The Nine Aurora products compliant with EU and U.S. regulations?

Yes. All Nine Aurora products are developed and manufactured in compliance with European Union Cosmetic Regulation (EC) No. 1223/2009 and meet the requirements for cosmetic products under U.S. FDA regulations. Every product includes full INCI disclosure and follows strict safety and quality standards.

Are all products vegan and cruelty-free?

Yes. Certified vegan and cruelty-free.

Are all products vegan and cruelty-free?

Yes. Certified vegan and cruelty-free.

Are all products vegan and cruelty-free?

Yes. Certified vegan and cruelty-free.

Are products formulated using ingredients from all Nine Zones?

Yes. Each ritual combines ingredients inspired by multiple Skin Longevity Zones, working together to support the skin throughout the day, night, and targeted care moments. The formulations are designed as holistic systems rather than single-ingredient solutions.

Are refills available?

Yes. Lucis Serum, Lucis Cream, Noctis Serum, Noctis Cream, and Renova Eye are refillable.

Are the cleansers vegan and cruelty-free?

Yes. Certified vegan and cruelty-free.

Are The Nine Aurora products cruelty-free?

Yes. The Nine Aurora products are cruelty-free and are not tested on animals. They comply with European cosmetic regulations, which prohibit animal testing for cosmetic products and ingredients.

Are The Nine Aurora products cruelty-free and vegan?

Yes. All Nine Aurora products are cruelty-free, meaning they are not tested on animals at any stage of development. Our formulas are also vegan, containing no animal-derived ingredients.

Are The Nine Aurora products FDA approved?

The Nine Aurora products are fully compliant with U.S. FDA cosmetic regulations.

Are The Nine Aurora products vegan?

Yes. All The Nine Aurora formulas are vegan and do not contain ingredients of animal origin.

Are your products dermatologically tested and clinically proven?

Yes. Every formula is dermatologically tested under medical supervision and clinically proven through independent trials to validate both efficacy and safety.

Are your products suitable for sensitive skin?

Yes. All formulations are developed with tolerance and sensitivity in mind. If your skin is highly reactive, we recommend patch-testing first and contacting our Customer Care team for tailored guidance.

Are your products vegan and cruelty-free?

Yes. Our skincare is 100% vegan and cruelty-free. We never use animal-derived ingredients, and we never test on animals, in accordance with strict European Union regulations.

Can I also use Ionis at night?

Yes. While developed for the morning ritual, it can also be applied in the evening to refresh and hydrate the skin.

Can I apply it to my neck and décolleté?

Yes. It is designed for use across the face, neck, and décolleté to ensure consistent care.

Can I combine the Collection with actives like retinol?

Yes. Compatible layering — serums and creams support hydration and balance.

Can I combine this ritual with actives like retinol or exfoliants?

Yes. The Night Serum and Cream are compatible with most actives, layering over treatments to support hydration and comfort.

Can I double cleanse with Noctis?

Yes. Use your preferred makeup remover first, then Noctis as the second, gentle cleanse to finish the night routine.

Can I layer Ionis with other products?

Yes. Ionis prepares the skin for subsequent steps, making serums and creams more effective.

Can I layer the serum with other treatments?

Yes. It is designed to be layered under creams or oils. Apply after toner and before moisturizer.

Can I leave it on longer than 10 minutes?

No. The mask is designed for 8–10 minutes of action. Prolonged application may lead to dryness, so it’s important to follow the recommended time.

Can I purchase products individually?

Yes, but the Collection delivers the most complete results.

Can I subscribe for deliveries?

Yes. In the USA you can subscribe for 1, 2, or 3-month deliveries.

Can I subscribe for deliveries?

Yes. In the USA you can subscribe for 1, 2, or 3-month deliveries.

Can I travel with only the refill pod?

It is safer to transport the pod inside the protective outer bottle to avoid damage.

Can I travel with the refill pod alone?

The pod is meant to be inserted into the glass jar. While it is compact, we recommend traveling with it inside the jar to protect the capsule and ensure it closes properly.

Can I use it at night?

Yes. While designed for daytime, it can also be used as an evening cream.

Can I use it at night as well as day?

Yes. While designed as a day cream, it may also be applied at night.

Can I use it before makeup?

Yes. Using Profunda before makeup leaves the skin smoother and more even, creating an ideal base.

Can I use it every day?

Yes—designed for daily morning use.

Can I use it under makeup?

Yes. Absorbs quickly, smooth finish under concealer.

Can I use makeup or sunscreen after the ritual?

Yes. The ritual is designed as a base for sunscreen and makeup.

Can I use my serums immediately after?

Yes. After rinsing, apply your toner/mist and continue with serums and night cream while skin is still slightly damp.

Can I use only part of a ritual, or do I need the full routine?

Each product can be used individually, but rituals are designed as complete systems. Using the full ritual ensures optimal interaction between formulas, textures, and active ingredients, allowing the skin to benefit from a calibrated and coherent approach to longevity.

Can I use Renova on my eyelids?

No. Apply under the eye and at the outer corner only; avoid eyelids and lash line.

Can I use the Night Cream on the neck and décolleté?

Yes, it is designed for face, neck, and décolleté.

Can I use the Night Cream with other actives like retinol?

Yes, it can be layered over retinol or exfoliating treatments to lock in hydration and comfort.

Can I use the Night Serum with retinol or exfoliating acids?

Yes. The serum is compatible with most actives. If using strong treatments such as retinol, apply them first and follow with Noctis serum to support hydration and balance.

Can I use The Nine Aurora images or content for editorial or social use?

Approved press and creators may use official imagery and materials provided in our press kit or through direct collaboration. For any additional usage requests, please contact press@thenineaurora.com.

Can I use the products individually?

Yes, but the best results come from following the 3-step ritual, as each step enhances the next.

Can I use the products individually?

Yes, but the best results come from following the 4-step ritual, as each step prepares the skin for the next.

Can I use the serum at night as well?

Yes. While intended for daytime use, it can also be applied at night to boost skin nourishment and recovery.

Can I use the serum at night as well as in the morning?

Yes. While developed for daytime use, it can also be used in the evening.

Can I use them individually?

Yes, but the best results come from the dual AM/PM routine.

Do Aurora Points expire?

Yes. Aurora Points remain valid for 12 months from the date they are earned. This encourages regular engagement with your skin ritual while ensuring rewards stay meaningful and current.

Do I need both cleansers?

Yes. Photogena preps the skin in the morning; Noctis restores balance at night.

Do I need to buy the glass jar again?

No. The refill pod is designed to be placed inside your existing Lucis glass jar.

Do I need to buy the outer glass bottle again?

No. The refill is designed to fit your existing Lucis glass bottle.